Avigilon Gallagher Command Center 7 Integration User Manual download pdf (Page 16)

Avigilon Control Center 5 System Integration Guide with Gallagher Command Centre

If you are unable to watch live video and a symbol appears over the camera,

the connection was unsuccessful. Confirm the following then test the

connection again:

o The camera is connected to the Avigilon Server it was assigned to in the

Gallagher Camera Setup procedure.

o The camera’s logical ID matches the Identification assigned to the

camera during the

Gallagher Camera Setup procedure.

o The FTCAPI was installed properly.

o The installation and configuration procedures were completed in full.

If the connection continues to be unsuccessful, contact Avigilon support at [email protected].

Viewing Live Video and Controlling PTZ

• In the Gallagher Command Centre, open the External Systems Master List

Window, right-click a camera and select Watch.

If the Avigilon camera is configured for pan, tilt, and zoom (PTZ), the PTZ controls will

automatically appear when you view live video.

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Avigilon Gallagher Command Center 7 Integration User Manual Page 16