Avigilon View User Manual

Avigilon™ View User Guide

4. Select a new destination folder or keep the default folder and click Next.NOTE: The View software must be installed on a local drive, not on a netw

3. Choose your camera type:l For a thermal or infrared camera, choose B/W.l For a Day/Night camera, choose Day/Night.l For a color camera, choose Colo

Configuring a PTZ CameraIf you've connected an analog or IPPTZcamera, you will need to configure further settings. You can also use theView sof

4. Click Apply.NOTE: You can set up to 7 additional position presets. To do so, complete the steps in Using Position PresetsbelowUsing Position Preset

3. Enter a new name for the preset.Deleting a Preset Position1. Select the preset you want to delete.2. Click Delete Preset.Using a Position Preset on

Setting the Analog PTZCamera's Baud Rate1. Click PTZSettings to open the PTZSettings tab.2. Select the baud rate from the drop-down menu that

2. Click Execute Serial Command.Sending Commands to an Analog PTZCamera 105

Configuring Audio SettingsBefore configuring audio settings in the Avigilon™ View software, you must connect a microphone and anamplified speaker to t

6. Use the Audio Input Volume Level slider to adjust the volume level of the audio input.7. Click Apply.Setting Audio Output1. Ensure you have an ampl

6. Use the slider under Audio Output Volume Level to adjust the volume level.7. When you are done adjusting the volume, click Stop.8. Click Apply.108

Browser AccessYou can view live video and alarm clips, configure preferences, upgrade firmware or reboot a Rialto™ analyticappliance through a web bro

Installing the Avigilon™ View Software 11

Navigation# Feature Description1 Camera windows Displays live video image from a camera.2 Toolbar Allows you to switch between camera windows or see a

1. Click Alarms to view the 10 most recent alarms.2. From here, you can perform the following actions:l To view the alarm clip, click the video clip l

Video Settings for Browser AccessYou can configure video settings for browser access.1. Click Preferences.2. Set your video and audio connections:l If

1. Click Settings.2. Specify how the analytic appliance should get its IP address.l If you want the analytic appliance to get its IP address from a DH

Enabling Anonymous AccessYou can give users anonymous browser access to an analytic appliance. You must do this through the Viewsoftware.NOTE: Giving

Maintenance and TroubleshootingManaging Disk and Storage SpaceYou can manage the storage space on both your local drive and the Rialto™ analytic appli

Setting Disk Clean-up OptionsThe Disk Clean-up option allows you to decide which files are deleted when the camera's storage space is filled.NOTE

Upgrading FirmwareBefore you upgrade the analytic appliance's firmware, ensure that the firmware file is saved on your local drive.If you don’t h

Upgrading Multiple Analytic AppliancesYou can upgrade multiple analytic appliances at once.1. To select multiple analytic appliances:l If the analytic

Restarting an Analytic ApplianceNOTE: Restarting an analytic appliance will cause all attached sub-cameras to disconnect. It will take severalminutes

Daily OperationsUsers can perform day-to-day operations in the Avigilon™ View software such as acknowledging alarm eventsand viewing live video.NOTE:

3. Locate where you stored the backup file and select the file you want to use.4. Open the file.NOTE: Restoring device settings will cause the camera

5. Choose one of the following:l To create drives that mirror the other's data, choose Redundant Storage (RAID1).l To create one extended storag

Special Technical Options WindowYou can perform maintenance tasks through the Special Technical Options window using only the Rialto™analytic applianc

1. Select HTTPS:// or http:// and enter the IP address or network name.2. Select the type of analytic appliance from the drop-down menu.3. If the anal

3. Click Upgrade Nowand confirm that you want to upgrade.Restarting an Analytic Appliance using Special Technical OptionsNOTE: While the analytic appl

AppendixAvailable User PermissionsPermission DescriptionAcknowledge alarms, manuallyactivate alarm outputAllows the user to acknowledge alarms and use

List of Activities for RulesActivity DescriptionObject is present in a Region of InterestWhen an object is present in the set Region of Interest, an a

Interest will trigger.Multiple objects leave a Region ofInterestWhen a set number of objects leaves a Region of Interest, an alarmwill trigger.Object

Getting StartedNavigation# Feature Description1 Toolbar Allows you to manage your analytic appliances.2 View menu Allows you to manage accounts and so

3. If you want the View software to log you in automatically the next time, check the Remember Me box.4. Click OK.NOTE: When logging in for the first

2. Select the analytic appliance where you to want to change the password. Hold Ctrl to select multipleanalytic appliances.3. Enter your old password.

Live VideoThe Live Video area is where you can view live video from your cameras. You can add and display a singlecamera window at full resolution, up

Enabling Multi-Monitor SupportYou can set the View software to support 2 monitors in order to view live video from up to 32 cameras.1. Open the View m

Viewing Live Video Across Two MonitorsYou can view live video across 2 monitors using the Extended Live Video tool.NOTE: If you cannot see the Extende

3. Perform one of the following actions:l To show bounding boxes for individual object types, check each object type box.l To show bounding boxes for

Legal Notices© 2014 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted withrespect to any copyright

1. Hover your cursor over the Live Video camera window to activate the zoom controls.2. Perform one the following actions:lTo zoom in or out, click an

The crop rectangle corresponds to the zoom area in the camera window.4. To close the Full Scene Window, click the Home button in the camera window.5.

IQTrackIQTrack allows you to automatically zoom in on and follow an object type in a live video camera window until itleaves the camera’s field of vie

Using IQTrackBefore you begin using IQTrack, you must choose which object types you would like IQTrack to monitor. To doso, complete the steps in Sett

4. To deselect the target, click anywhere outside of the bounding box.24 Monitoring a Specific Target with IQTrack

RulesWhat are Rules?Rules can be set for each camera. They are used to define:l The types of objects the camera should monitor.l The regions, objects,

NOTE: You must enable show RODin thumbnails to see any RODs configured. To do so, completethe steps in Enabling Regions of Disinterest (ROD) in Thumb

NOTE: You cannot edit any settings in the View Rule window, including enabling or disabling a rule. You can onlyview the settings that have already be

3. Check the Show RODs in thumbnails box.4. Click OK.28 Enabling Regions of Disinterest (ROD) in Thumbnails

Alarm EventsAlarm events occur when a rule is triggered. When an alarm event occurs, you can access the alarm clip toreview it and acknowledge the ala

Table of ContentsInstallation 9System Requirements 9Installing the Avigilon™ View Software 9Daily Operations 12Getting Started 13Navigation 13Logging

4. Save your comment with one of the following procedures:l Click Acknowledge to acknowledge the alarm and save the comment.l Click Update Comment if

Saving Alarm Clips to a Hard DriveYou can save alarm clips to a location outside of the analytic appliance.1. Select and open an event from the alarm

Alarming Cameras ViewIn the Alarming Cameras view, alarm event windows are added and displayed in a panel. Up to four alarm eventwindows can be displa

5. Highlight the alarm event and click Review.Understanding the Timeline ViewIn the Timeline view, the status of each alarm event is indicated by the

Enable Live Video Pop-up Upon an Alarm EventYou can set the View software to pop up a live video of the camera when an alarm event happens.1.1. Open t

Enabling Alarm SoundsBy default, alarm sounds are disabled. You can enable an alarm sound to play for each type of rule.1. Open the View menu and sele

3. Select the alarm activity with the sound you want to change.4. Click Browse.5. Select a new sound file and click Open.6. Click OK.36 Customizing Al

Camera TreesAll Rialto™ analytic appliances and attached cameras are displayed in the camera tree once they have beenadded by the Avigilon™ View softw

Icon DescriptionCamera is online, but cannot accept more connections.Incorrect login.Camera firmware needs update.A rule has been violated.Encoder sig

Creating a Camera Group1. Select the topmost level in the camera tree.2.Right-click and select New Group or click the button.3. Enter the name of the

Saving Alarm Clips to a Hard Drive 31Viewing Alarm Events While Using Live Video 31List View 31Alarming Cameras View 32Timeline View 32Automatically A

3. Enter the name of the camera or camera group you’re searching for.4. Click Locate to show your search results.5. Click on the camera or camera grou

1. Right-click the camera in the camera tree and select Information...2. Click Close when you are finished reviewing the information.Displaying Camer

Advanced Settings and OperationsIf you have a supervisor-level account or you're an operator with the proper permissions enabled, you canaccess a

Account ManagementYou can manage both your own account and other user accounts, such as changing user passwords and editingpermissions that the user a

5. Set the account type as Supervisor or Operator.6. Enter a username and the user's full name.7. Enter a password for the user account.NOTE: Pas

1. Open the View menu and select User Management.2. Enter your password and click OK to confirm your credentials.3. Select a user and click the Edit U

NOTE: Permissions can only be set for operator-level accounts. Supervisor-level accounts are granted access toall features in the View software by def

6. Check the boxes beside the permissions you want to enable. For a list of permissions and theirdescriptions, consult Available User Permissions on p

4. Select one or more analytic appliances that you want to copy the accounts to.5. Choose whether you want to overwrite the old accounts or merge new

1. Open the View menu and select User Management.2. Enter your password and click OK to confirm your credentials.3. Select the analytic appliance you

Renaming an Analytic Appliance or Camera 51Filtering IPAddress Communication 51Deleting an Analytic Appliance from the Camera Tree 52Exporting the Ca

3. From this window, you can perform the following actions:l To refresh the list, click Refresh.l To disconnect one or more users:a. Check the box und

Managing Rialto™ Analytic AppliancesEditing Analytic Appliance ConnectionsYou can edit the IP address or Network name, port numbers, and stream type f

3. Click Advanced Network Settings.4. Check the Enable IP address filtering box.5. In the Allow addresses field, enter the IP address you would like t

3. Navigate to where you want to store the file and save it to begin exporting.Importing the Camera TreeIf you have a saved file of the exported camer

Creating and Editing RulesWhen you receive your analytic appliance, it is configured with two default rules. These rules trigger an alarm thatwill rec

4. Ensure the Enable (activate) the rule box is checked to make the rule active upon creation.5. Select the type of activity you want to create a rule

NOTE: Not all activities are available on all cameras. If your camera does not support a specific activity,the camera will be grayed out in the camera

11. Click the Actions tab and specify what the system should do if the rule is triggered, such as alarmnotifications and email notifications. To set u

3. To edit a rule, click Edit Rules... and make the desired changes.4. To permanently delete a rule, click Delete Rule.Creating Regions of Interest an

5. If you are using a rule type that prohibits object movement in a certain direction:l Check the Enabled box under Direction of Travel.l Use the dire

Emailing Exported Alarm Events 74Copying Exported Alarm Events 75Playing an Exported Alarm Event 75Removing Exported Alarm Events 76Teach By Example 7

6. Click OK.Deleting a Region of Disinterest1. Select the RODshape inside the ROI area.2. Click Delete ROD.Adding a BeamBeams, or IQBeams, are virtua

5. Position the Beam by dragging its endpoints to the correct location.6. Click OK.Renaming a Region of Interest or BeamROIs and Beams are assigned a

4. To rename another ROI or Beam, select it from the list and repeat steps 1-3.5. When you're done, click OK.Deleting a Region of Interest or Bea

6. To delete another, select the ROI or Beam from the list and click Delete.7. When you're done, click OK.EmailNotificationsWhen not logged into

7. Enter the name or IP address of the SMTP server. Enter port information when using a non-standard port.8. Enter the address and password for the em

5. Click OK.Enabling Email Notifications 65

Holiday ScheduleAholiday schedule allows you to set your rule to be active only on certain dates and times throughout thecalendar year.NOTE: The holi

8. Perform one of the following procedures:l To set the rule to apply for a whole day:oEnsure the Whole Day box is checked and set the date.l To set s

10. Click OK.Activating the Holiday ScheduleYou can set a rule to activate only during specific dates. To manage or create holidays, complete the step

Copying a Holiday Schedule Between Analytic AppliancesYou can copy a holiday schedule between analytic appliances on the same network. Copying a holid

Camera Setup 96Adding a Rialto™ Analytic Appliance Manually 97Choosing Your Stream Type 97Setting Up IPand Analog Cameras 98Connecting an IP Camera 9

5. Click Copy Now.6. When you are finished copying your schedule, click OK.70 Copying a Holiday Schedule Between Analytic Appliances

AlarmsAlarm SettingsAlarm Inputs and OutputsA Rialto™ analytic appliance provides up to 4 alarm inputs, 4 open collector alarm outputs, and an alarm r

1. Enter the name of your alarm input (up to 8 characters).2. To set the alarm to trigger upon contact closure or a TTL low signal, check the Normally

3. To revert the false alarm and mark the event as true, open the alarm event again and click Mark as a TruePerson or Mark as a True Vehicle.Acknowled

4. Repeat steps 1-4 for all alarm events you want to export.Importing and Playing Alarm EventsIf you have downloaded exported alarm event files, you c

2. In your email application, fill in the recipient's address and send the message. The alarm event files willbe automatically added as a .zip at

3. In the Avigilon™ View Exported MediaViewer, double-click the alarm event you want to play.Removing Exported Alarm EventsYou can remove the alarm ev

Teach By ExampleWhat is Teach By Example?Teach by Example (TBE) allows you to provide feedback about the accuracy of the alarm events generated by aca

5. Set the period of time you want to collect data from.6. Click OK.Interpreting TrainingDataThe alarm events from the collected data display in the

The diagram in the upper pane is a graphical representation of the alarms that were collected. The coloredcircles represent how many true alarms, fals

Setting the Network 112Enabling Anonymous Access 114Maintenance Tasks 114Upgrading Firmware 114Rebooting the Analytic Appliance 114Maintenance and Tro

NOTE: When the camera is moved and its field of view changes, the learning results can no longer be used asthey can no longer accurately identify obje

1. Click the Teach tool.2. Click Upload to Camera.Teach By Example HistoryYou can review the Learned Results for a camera in the Teach By Example hist

Restoring FactoryDefault SettingsIf you no longer want a camera to use the Learned Results you uploaded, you can restore its settings to FactoryDefau

ArchivingArchiving gives you the ability to archive event video files, continuous non-event video files, or both types offiles on your local or networ

4. Click Browse and navigate to a directory on your local or network drive.5. Choose to have your files deleted:l based on a set number of days.l by a

5. Choose to archive video:l Every 12 hoursl Every 24 hoursl Custom to select more options from the drop-down menu.6. Enter a time to begin archiving

1. Click the Search tool.2. Use the Search Scope drop-down menu to select the type of recorded video you want to search:l Rule Violations - Searches o

4. In the Time tab, specify the time period to search. You can search video from the last n hours or days ormanually enter a time range by selecting M

l Rule name - Select the name of the rule you created or Any.l Acknowledgement Delay - Specify the number of minutes after the alarm event occurred th

5. Click inside the bounding box to add the object to your appearance search criteria.6. Click Start Search again to search for alarm event clips that

InstallationSystem RequirementsTo run the Avigilon™ View software you will need:l Windows 8, Windows 7, or Windows XP (with Service Pack 3 or higher)l

Configuring Settings for a Rialto™ Analytic ApplianceAccessing Common R-Series SettingsYou can access storage, date and time, and firmware settings us

5. When you are done with your settings, click OK.Setting the Date and TimeYou must set the date, time, and timezone for an analytic appliance using C

3. Perform one of the following actions:l If Network Time Protocol is available:l Choose Use Network Protocol to determine time to synchronize the ana

3. Choose where the camera is located:l Any Outdoor Area: all objects are detected in outdoor scenarios.l Large Area: for when the area monitored is b

l Low bandwidth network stream: Allows you to view live video across low bandwidth networks. You canindependently record video at a much higher qualit

3. Specify how the analytic appliance should get its IP address.l If you want the analytic appliance to get its IP address from a DHCP server, choose

Camera SetupIf you need to manually set up or perform additional configuration on your analytic appliances and cameras,complete the steps for the rele

Adding a Rialto™ Analytic Appliance ManuallyIf View cannot automatically discover the analytic appliance, you will need to add it manually.1.Click the

Setting Up IPand Analog CamerasThe Rialto™ R-series analytic appliance allows connection of up to 16 IP and analog cameras.Connecting an IP CameraIP

8. If your camera requires a User Name and Password for the RTSP stream, enter that information9. Click Attach.10. Once live video appears in the wind